RefWorks (Classic): Working with Write N Cite 4 (PC)

• Compatible with Windows XP, Windows Vista, Windows 7, and Windows 8
  
• Compatible Word 2007, Word 2010, and locally-installed versions of Word 2013 (not Office 365)
  
• Ensure you have all available updates for both Windows and Office
• Ensure you have the .NET 4.0 framework
• Ensure you have Visual Studio 2010 Tools for Office Runtime
• Ensure you have Java installed and updated
• Installation requires administrator access. If you are using Windows, you may need to promote your account (click here for instructions for Windows Vista and Windows 7).
• See the official RefWorks help files for more information on Installing WNC 4 for Windows

1. First, make sure Microsoft Word is completely closed. You will need to uninstall Write N Cite 4 from the Windows Control Panel by clicking Start > Control Panel. From here, navigate to Programs and Features.
   
   
    
2. Scroll through the list to find and select Write-N-Cite (signified by an orange icon), then click Uninstall and follow the prompts.
   
   
   
   
   
    
3. Next, you will need to delete WNC's configuration files from two folders on your computer. Press the Start button, and in the Search programs and files box type %localappdata% and press enter.
   
   
   
   
   
    

4. This should load your Local AppData folder in Windows Explorer. At the bottom of the folder, you should see a series of files that start with "wnc." (If you don't see these files, go to Organize > Folder and search options, click on the View tab, and make sure Show hidden files, folders, and drives is selected). Select and delete all of the files that start with "wnc."
    

    
   
   
    

5. Next, go to C:\Program Files (x86) and find the RefWorks-COS folder. Delete this entire folder. Then go to C:\Program Files and delete the RefWorks-COS folder here as well. (Please note: you may only have a RefWorks-COS folder in one of your Program Files folders).
   
   
   
   
   
    
6. Finally, empty your Recycle Bin. WNC4 should now be completely removed from your computer. If you are planning to reinstall WNC4, please restart your computer before proceeding.

1. First, make sure Microsoft Word is completely closed. You will need to uninstall WNC4 from the Windows Control Panel. Please make sure Microsoft Word is completely closed, then go to Start > Control Panel. From here, navigate to Add or Remove Programs.
   
   
   
   
2. Scroll through the list to find and select Write-N-Cite (signified by an orange icon), then click Remove and follow the prompts.
   
   
   
   

   
   
   
   

3. Next, you will need to delete the configuration files for WNC. To do this, go to Start > Run. Type in %%USERPROFILE%%, and click OK.
   
   
   
4. This will open your C:\Documents and Settings\[YOUR USERNAME]\ folder in Windows Explorer. From here, navigate to \Local
   Settings\Application Data. (If you don't see a folder called Local Settings, go to Tools > Folder Options, click on the View tab, and make sure Show hidden files, folders, and drives is selected). 
5. At the bottom of the Application Data folder, you should see several files starting with "wnc." Select and delete all of these files.
   
   
   
   
   
   
6. Finally, empty your Recyle Bin. WNC4 should now be completely removed from your computer. If you are planning to reinstall WNC4, please restart your computer before proceeding.

1. Quit Word completely
   
   
2. Navigate to the Application Data Folder of your profile following this path (not Program Files):
   
   
   
   
   
   
   
   
   
3. Delete all files that being with ‘wnc’:
   
   
   
   
   
   

         5. Open Word. The WNC toolbar should now be active.

When you open Word, the WNC toolbar should now be active. Log out of WNC4 to prevent this from happening again. If you log in and find your toolbar grayed out again, repeat these steps.