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RefWorks (Classic): Kaspersky Anti-virus software -Write-n-cite will not open

Kaspersky Anti-virus software -Write-n-cite will not open

If the Write-N-Cite does not pop-up when you are in word there are a couple of troubleshooting steps you can follow.

1) Is your computer online?

2) What are the security settings in your browser

3) What Anti-virus software do you have on your computer?

Write-N-Cite is not compatible with Kaspersky Anti-Virus software. Users will need to completely uninstall Kaspersky in order to run Write-N-Cite.