RefWorks (Classic): "Code 0" error message

Are you experiencing a "Code 0" error message when attempting to log into WNC4?

This indicates you have downloaded the US version of Write-N-Cite 4. You will need to uninstall WNC4, using the instructions provided here.

Once you have completely removed WNC4, you can download the Canadian version of the program from within your online RefWorks account under Tools > Write-N-Cite.