1. Check the sound feature under the control panel on your computer to ensure your headset is selected for both the playback and the recording option
2. Check your sound system in Camtasia:
Check your audio settings are functioning properly:
- Select the Audio button on the Camtasia Recorder window
- Talk into your headset, the volume indicator should reflect the sound of your voice
Record your audio separately from captioning
Recording Audio in Camtasia
Note: the “Remove Background Noise’ feature in Camtasia can sometimes distort the audio file.
You can either record your audio in Audacity at the same time you create your screencast in Camtasia by working in both programs simultaneously OR you can import the Audacity audio file into your Camtasia project and drag it to the appropriate place in the timeline
The ideal recording location is in a quiet room with little to no echo. In the library, one such location is Porter ISR Meeting Room.
A quiet room reduces distracting background noises being recorded. There should be little need to use the "Remove background noise" feature which has known issues.